CASE STUDY: INTERNATIONAL BANK
GLOBAL DC PORTFOLIO CONSOLIDATION
With an ability to track its history back over 150 years, the client, an International Bank, had expanded through organic growth, merger and acquisition to operate in over 50 countries with a Global workforce of over 65,000.
With sophisticated technology infrastructure underpinning internal banking platforms and customer applications, the organisation had evolved to support IT architecture across a wide spectrum of on premises technology facilities, centralised, purpose-built Data Centres and hosted environments with over 25 mission critical facilities.
Requirements for additional capacity and a shift in network architecture led the Technology teams to question the design, scale, resilience and location of existing IT facilities, a review of the portfolio and the ambition to consolidate into a smaller number of locations.
Working with a team of internal and external stakeholders, the group developed a taxonomy by which every facility could be classified against a desired end state, together with an internal review of the required resilience across the applications inventory.
Real Estate variables and ownership models were overlaid leading to a Regional framework of primary and secondary data centre locations using both self-delivery and co-located options to achieve an appropriate operational risk profile.
The team balanced both Operational and Commercial variables, ensuring that potential risk to the business was minimised, whilst maximising the opportunity to retain value that had already been invested in infrastructure.
In many cases the justification for relocation over redevelopment was undermined by an overwhelming risk to the business, despite a potential, marginal commercial benefit in the long term.
The team developed a roadmap to move the business to occupy 8 dedicated facilities spread across Europe, Asia Pacific and the Americas, with appropriate resilience and flexibility to underpin the banks expansion plan for the future.
The management endorsed the use of a mixture of self-delivered and co-located facilities providing primary and secondary locations in each region and signed-off on funding for any Technology relocation necessary to complete the restructure.